Privacy Policy

1. Overview

This Privacy Policy explains what information we collect, how we use it, how we may share it and what choices you have.

This policy applies to information collected through The Now Advocate website, contact forms, candidate forms, company intake forms, email communications, scheduling tools, networking workflows and related services.

By using the website or submitting information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information.

Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Location or general region
• LinkedIn profile or professional links
• Resume or work history
• ServiceNow experience
• Certifications and credentials
• Skills, modules, platform experience or technical specialties
• Career goals or job preferences
• Availability
• Compensation expectations or salary range preferences
• Company name
• Hiring contact details
• Job descriptions or role requirements
• Company hiring needs
• Messages submitted through contact forms
• Any other information you choose to provide

Information Collected Automatically

When you visit the website, we may collect certain technical information such as:

• IP address
• Browser type
• Device type
• Pages viewed
• Referring website
• Date and time of visit
• Approximate location based on IP address
• Cookies or similar tracking technologies

Information From Third Parties

We may receive information from third-party services or publicly available sources such as:

• LinkedIn or other professional profiles you provide
• Company websites
• Public certification records where available
• Referral partners
• Scheduling tools
• Email platforms
• Analytics providers
• Payment processors if paid services are used

3. How We Use Information

We may use collected information to:

• Respond to inquiries
• Review professional profiles
• Review company hiring needs
• Evaluate possible fit between professionals and companies
• Make introductions where appropriate
• Communicate about opportunities, services or updates
• Improve website content and user experience
• Manage forms, submissions and internal workflows
• Provide paid or unpaid services
• Send newsletters, updates or relevant communications
• Protect against fraud, misuse or security issues
• Comply with legal obligations
• Maintain business records

4. How We Share Information

With Potential Hiring or Professional Connections

If you submit professional information as a candidate, consultant or ServiceNow professional, we may share relevant details with companies, hiring contacts, recruiters or other professional contacts when we believe there may be a potential fit.

If you submit company or hiring information, we may share relevant opportunity details with professionals, consultants or referral contacts who may be a fit.

With Service Providers

We may share information with vendors that help operate the website or service, such as website hosting providers, form tools, email platforms, analytics tools, scheduling tools, payment processors, CRM tools or cloud storage providers.

These providers may only access information as needed to perform services for us.

For Legal or Safety Reasons

We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, property, users, the website or the public.

Business Transfers

If The Now Advocate is involved in a merger, acquisition, reorganization, sale of assets or similar business transaction, information may be transferred as part of that transaction.

5. We Do Not Sell Personal Profiles as a Data Product

The Now Advocate does not knowingly sell personal resumes, candidate profiles or professional submissions as a standalone data product.

However, certain privacy laws may define “sale” or “sharing” broadly. If advertising, analytics or tracking tools are used on the website, some data activity may be considered “sharing” under certain laws. Where required, The Now Advocate will provide applicable rights or opt-out options.

6. Cookies and Analytics

The website may use cookies, pixels, analytics tools or similar technologies to understand website traffic, improve content, remember preferences and measure performance.

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

If The Now Advocate uses advertising or retargeting tools in the future, this policy should be updated to describe those tools and any related opt-out rights.

7. Email Communications

If you submit your email address, we may use it to respond to you, follow up on your inquiry, send service-related messages or send updates that may be relevant to your professional or company interests.

You can unsubscribe from marketing emails by using the unsubscribe link where provided or by contacting us directly. Service-related or transactional emails may still be sent when necessary.

8. Data Security

We use reasonable administrative, technical and organizational measures to protect personal information. However, no website, email system, form tool or online service is completely secure.

You should avoid submitting highly sensitive information through general website forms unless it is necessary for the service being requested.

9. Data Retention

We retain information for as long as reasonably necessary to provide the service, manage business records, evaluate potential professional or company fit, comply with legal obligations, resolve disputes or enforce agreements.

You may request deletion of your information by contacting us. We may retain certain information where required or permitted by law, for legitimate business purposes or to maintain records of prior communications and transactions.

10. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain information
• Opt out of certain marketing communications
• Opt out of certain data sharing or targeted advertising if applicable
• Limit certain uses of sensitive personal information if applicable

To make a privacy request, contact us at support@thenowadvocate.com. We may need to verify your identity before fulfilling a request.

11. State Privacy Rights

Some U.S. states provide additional privacy rights. These laws may apply based on where you live, the type of information collected and whether certain legal thresholds are met.

If The Now Advocate becomes subject to specific state privacy laws, this policy should be updated to include any required notices, rights, appeal processes, opt-out links or disclosures.

12. Children’s Privacy

The Now Advocate is intended for adults and professional users. It is not directed to children under 13 and we do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take steps to delete it.

13. International Users

The Now Advocate is operated from the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.

If The Now Advocate intentionally serves users in regions with specific privacy requirements, such as the European Union or United Kingdom, this policy should be updated to address those requirements.

14. Third-Party Websites

The website may link to third-party websites or services. We are not responsible for the privacy practices, content or security of those third parties.

You should review the privacy policies of any third-party websites or services you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of the website or service after updates are posted means you acknowledge the updated policy.

16. Contact